Furniture Care Protection

Life brings unexpectedness and unfortunately, a lot of these befall your furniture. We want you to feel secure in the longevity of your furniture, no matter what life throws at it. When you purchase the protection plan you're covered for a myriad of common household disasters but you are also covered if you DON'T use the plan. Simply bring back your paperwork after the protection period and receive a FULL refund for the price of your plan in the form of a gift card to be used at American Home.

Purchase the Furniture Care Protection plan to extend the life of your new furniture and protect it from accidental stains and damage.

What's covered?

Fabric or Microfiber:

• Household food and beverage stains
• Stains from human and pet saliva, urine, stomach fluid, or blood
• Accidental burn or singe marks caused by brief contact with flame or heat from a single incident
• Accidental ballpoint pen ink, wax crayon, facial cosmetics, or nail polish from a single incident
• Color transfer from blue jeans or newspaper
• Accidental puncture, cut, tear or rip from a single incident

A&P Leather or Vinyl:

• Household food and beverage stains
• Stains from human and pet saliva, urine, stomach fluid, or blood
• Accidental burn or singe marks caused by brief contact with flame or heat, from a single incident
• Accidental ballpoint pen ink, wax crayon, facial cosmetics, or nail polish from a single incident
• Color transfer from denim jeans or newspaper
• Cracking or peeling of top grain leather in seating areas
• Cracking or peeling of all leather and vinyl in non-seating areas
• Accidental puncture, cut, tear or rip from a single incident

Wood:

• Household food and beverage (product stain- excluding accumulation)
• Accidental singe or heat marks caused by brief contact with flame or heat from a single incident
• Fading from sun exposure
• Accidental damage from finger nail polish or finger nail polish remover from a single incident
• Failure of assembled joints
• Water or household beverage marks, stains, or rings
• Accidental scratches penetrating through the top coat finish from a single incident
• Accidental dents, gouges, or chipping penetrating through the top coat finish from a single incident
• Peeling of the finish of solid wood or veneer surfaces

Mechanical and structural breakdowns* to fabric, A&P leather, and vinyl upholstered furniture as a result of:

• Breakage of frames, panels, or springs
• Breakage of mechanisms including sleeper mechanisms, reclining mechanisms, and heating, power, and vibrating mechanisms

*Coverage on frames, panels, springs, and mechanisms may be used only upon expiration of manufacturer's warranty and may not be used in lieu of manufacturer's warranty.

*Plan is subject to limitations and exclusion. Accidental coverage examples are from a single incident. Accumulation of stains over time excluding perspiration, hair/body oil and normal wear and tear are not covered by this plan

How to obtain service

Do not attempt to clean until given specific cleaning instructions. Blot stains only before calling FCP Notify FCP within five days of a stain or damage occurrence as many stains and damage issues are time sensitive Contact FCP at 888-705-4001 or [email protected] to request service for the stain or damage. Have your furniture sales receipt and FCP invoice or contract number ready